Volusia County, FL — In a powerful tribute to her tireless advocacy and transformative leadership, Carla Quann, Director of Juvenile Services and Community Relations for the Volusia Sheriff's Office, has been awarded the esteemed Superintendent’s Challenge Coin—a symbol of exceptional service and dedication to the well-being of students across Volusia County.
The Challenge Coin, traditionally reserved for those who demonstrate extraordinary commitment to youth, was presented to Carla in recognition of her pioneering work at the Volusia Family Resource Center, where she serves as a lifeline for young people and their families during some of their most vulnerable moments. Often the first point of contact when a student encounters law enforcement, Carla brings not only professionalism but a profound sense of empathy and hope to every interaction.
Her approach is rooted in the belief that every child deserves to be seen, heard, and given the opportunity to thrive. Whether she’s mediating a crisis, connecting families to vital resources, or simply offering a listening ear, Carla’s presence turns moments of uncertainty into opportunities for healing and growth. Her work bridges the gap between law enforcement and community, fostering trust and accountability while championing restorative practices that prioritize long-term success over short-term punishment.
“She doesn’t just meet kids where they are—she walks with them toward where they can be,” said a fellow team member at the Resource Center. “Her impact is felt not only in the lives she touches directly, but in the culture she’s helping to build—one that values compassion, equity, and second chances.”
Under Carla’s leadership, the Volusia Family Resource Center has become a model for proactive juvenile engagement, offering wraparound services that include counseling, mentorship, educational support, and family outreach. Her initiatives have helped reduce recidivism, improve school reentry outcomes, and strengthen community ties.
Beyond her professional achievements, Carla is known for her radiant energy, her unwavering optimism, and yes—her signature eyeglasses that have become a beloved symbol of her bold and authentic style. 👓💙
The Superintendent’s Challenge Coin is more than an award—it’s a testament to Carla’s vision, her heart for service, and her belief that every child deserves a future filled with possibility.
Congratulations, Carla. Volusia County is better because of you.
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